Navigating HR tasks can be complex and time-consuming for employees, especially in large or distributed organizations. Challenges include delivering consistent information, managing diverse inquiries, and maintaining efficient communication without always having face-to-face interactions—particularly in remote settings. These hurdles can slow down resolution times, affect employee satisfaction, and impact overall productivity.
Introducing Our AI Help Desk Assistant to Streamline HR Processes and Lower Operation Cost
AI Chat Makers offers an innovative AI Help Desk Assistant that redefines how employees interact with HR. Powered by advanced Large Language Models like OpenAI’s GPT-4 and GPT-3.5, our assistant provides precise and timely access to a broad array of HR-related information through an intuitive chat interface.
Mobile User Interface for Accessibility
Our AI Help Desk Self-Service Chatbot is equipped with a mobile-friendly interface, ensuring that help is just a few taps away, regardless of an employee’s location or time zone. The web app is built with a responsive design to provide an optimal experience on desktop, tablet or smartphone.
A Comprehensive Turnkey Solution for Organizations
We provide a complete solution encompassing the AI Chatbot’s development, data preprocessing, enrichment, continuous maintenance, and regular technological upgrades, tailored to fit the needs of your company.
Centralized Information Hub
The AI Help Desk Assistant serves as a centralized resource, giving all employees easy access to essential HR materials, such as:
- Employee handbooks
- Company policies
- Benefits documentation
- Payroll procedures
- Compliance guidelines
- Training materials
- Health and safety protocols
- Office directions
- Team directories
- Performance management forms
- IT support guides etc.
This centralized access to information helps employees receive accurate answers quickly, enhancing their ability to resolve queries independently.
Benefits of the AI Help Desk Assistant
Our AI Assistant operates around the clock, enabling employees to resolve their HR inquiries on their own schedule, which reduces the burden on HR departments and allows them to focus on more strategic tasks.
By integrating an internal facing AI Help Desk Assistant into your HR processes, you can significantly improve the efficiency and effectiveness of your HR department, ensuring employees feel supported and well-informed at every stage of their employment journey.
Pricing: Contact us for an estimation. Pricing will vary depending on the volume of data to be ingested by the tool, the AI model being used and other customization factors.
Solution Key Features
| Restrict Access | Secure login to restrict access to a set of users (e.g., employees only) |
| Data Formats (documents ingested) | Images, PDFs, HTML, Word docs, .txt files, .pptx, databases |
| Web App Hosting | Option to host on a separate domain or under your business domain |
| Customize Interface | Ability to customize the interface with company branding |
| Display Citations | Option to display sources used by chatbot for each response |
| Customize Assistant | Ability to tailor the assistant’s instructions, tone of voice and personality |
| Select LLM Models | Flexibility to select optimal LLM models (GPT 3.5, GPT 4 etc.) |
| Cloud Location | Flexibility to choose the location of the Cloud service running the chatbot (based on availabilities) |
| Responsive Design | Interface optimized for all users – mobile, tablet, and desktop devices |
| Analytics | Reports with users conversation data and insights |
| Security | Enterprise-grade security provided by recognized tier-1 Cloud providers |